topic Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450? in Office Printers

I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

keeper — Sat, 19 Mar 2016 09:42:57 GMT

with window 10 Pro and a Canon Image class MF4450. Please advice where and how I can use the scan feature of the MF4450?

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

MikeyJ — Tue, 17 May 2016 14:35:42 GMT

I've had the Canon tech remote into my Window 10 machine to fix the problem. Worked once with him on the line. Now broken again.

Same thing!!

Looks like many scanning problems with Canon. BIG problem for them. No fix!!

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

Jason — Tue, 31 May 2016 22:17:01 GMT

Hi everyone,

We have an update! Please check the following thread for more information regarding scanning on the network:

http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/td-p/147893/page/23

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

llamonda — Wed, 08 Jun 2016 00:51:57 GMT

This patch won't help with the mf4450 will it? I thought they are only USB. That would be great as we've been having issues with our pc's and mf4450's

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

llamonda — Wed, 08 Jun 2016 01:04:39 GMT

This is all that is available as of 21:03 EST today 6/7/2016, nothing has been updated. We have this issue across 12 computers so far in our company, and we scan from the mf4450 20-30 times per day for all of our incoming invoices...Please come up with an updated driver or some type of fix.

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

Patrice — Thu, 14 Jul 2016 22:22:42 GMT

Hi llamonda.

I will be able to assist you.

On July 7, 2016 Canon released another scanning patch that includes USB scanning. Please click the link below for more information about this update:

Service Notice: Windows Scanning for imageCLASS

If you still experience an error, please call us at 1-800-OK-CANON (1-800-652-2666).

Re: I have a Canon Image Class MF4450, running Window 10 Pro. want to know how to scan with MF4450?

llamonda — Fri, 15 Jul 2016 12:44:30 GMT

Hi,

Thanks for updating this thread. Next time the issue comes up, I'll give the new patch a try. Just to let you and others know (in case the new patch doesn't fix this particular issue) the way I've been able to resolve it is by opening up services, go to Windows Image Acquisiton service, click properties, go to log on tab, select Local System Account and check the box that says Allow Service to Interact with Desktop. Restart the service (or computer) and bam, it works.