topic Re: Canon C5030: bad quality of printing in Office Printers

Canon C5030: bad quality of printing

ach5 — Fri, 08 Jul 2016 04:34:06 GMT

Hello,

I am trying to get Canon C5030 work.

1) When printing from MS Word there are while horizontal lines.

Developing rolling looks good like a new (and usually if it is developing rolling there are vertical black lines).

So I originally wanted to buy a new drum unit black $350, but not sure if it solves issue. not cheap to try.

Toner??? Level says - OK, no need to change toner.

Though Toner is compatible, not Canon original.

Attached the sample.

horizontal white lines

2) Also broblem with CMYK/RGB printing

So from MS Word, black color more or less normal,

but when print picture the colors not good, most likely it is also related to black

black sample1

color sample1

Thanks for your help!

Re: Canon C5030: bad quality of printing

Danny — Sun, 10 Jul 2016 12:31:48 GMT

Hi, ach5! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

Re: Canon C5030: bad quality of printing

ach5 — Sun, 10 Jul 2016 16:18:11 GMT

Setup a new drum unit, and the same white lines... Please help! Please post your suggestions.

Re: Canon C5030: bad quality of printing

ach5 — Sun, 10 Jul 2016 19:42:26 GMT

after clean laser unit windows prints good. thanks everybody!