Cannot scan after changing routers (MF229)

vknowles — Wed, 22 Jun 2016 03:01:16 GMT

Everything was working well, then over the weekend I changed my router. The printer's IP address changed.

I can still print, didn't have to reset anything to print.

But I cannot scan. The MF Toolbox says "A supported scanner is not installed." The MF Network Scan Utility does not show a scanner.

I read in an old post that a similar problem (2013) was solved by reinstalling the drivers. Is that really necessary?

Thanks!

Re: Cannot scan after changing routers (MF229)

vknowles — Sun, 26 Jun 2016 03:19:17 GMT

I ended up downloading and installing new drivers. I also had to install the Network Scan Patch. Now everything is working.