topic Re: IR C2880i is claiming a 'paper jam' but nothing is blocking it when I pull out paper to unjam in Office Printers

IR C2880i is claiming a 'paper jam' but nothing is blocking it when I pull out paper to unjam

sharker12 — Tue, 21 Jun 2016 19:56:57 GMT

Hello - our IR C2880i is claiming a 'paper jam' but nothing is blocking it when I pull out paper to unjam it. This happens continuously and I've tried turning off/unplugging. Please let me know what I can do. Thank you!

Re: IR C2880i is claiming a 'paper jam' but nothing is blocking it when I pull out paper to unjam

SamanthaW — Tue, 21 Jun 2016 20:07:52 GMT

Thanks for posting in the Canon Forums!

Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

Re: IR C2880i is claiming a 'paper jam' but nothing is blocking it when I pull out paper to unjam

sharker12 — Tue, 21 Jun 2016 20:13:45 GMT

Understood! Thanks for the response I will contact our dealer