topic Re: MF4450 imageCLASS all-in-one; scanner doesn't work anymore! in Office Printers

MF4450 imageCLASS all-in-one; scanner doesn't work anymore!

Rammi1 — Tue, 19 Nov 2013 23:46:33 GMT

I bought my Canon imageCLASS MF4450 all-in-one (printer/ fax/ scanner) approximately 2 years ago here in Canada and the printer and scanner have both been working fine up until last week, when I could no longer scan. When I hit SCAN and OK'ed "COMPUTER", the machine keeps saying CONNECT TO COMPUTER, even though the wire is attached at both ends. I even went out and bought a new wire today and the same issue is persisting. BTW, the printer is still working fine. Also, when I access the Canon MF Toolbox from my Applications toolbox and try to manually scan, the error code 900016 comes up.

I am using my printer (which is supposed to be a "plug and play" type) on my MacBook Pro with OSX 10.9.

Can anyone help please? Thanks

Re: MF4450 imageCLASS all-in-one; scanner doesn't work anymore!

clopay — Tue, 17 May 2016 22:22:20 GMT

Same issue on MF4890dw. How can I get help?

Re: MF4450 imageCLASS all-in-one; scanner doesn't work anymore!

Jason — Tue, 31 May 2016 22:16:46 GMT

Hi everyone,

We have an update! Please check the following thread for more information regarding scanning on the network:

http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/td-p/147893/page/23