topic Scan to email Office 365 in Office Printers

Scan to email Office 365

laytoncy — Mon, 14 Oct 2013 19:30:56 GMT

We have an iR C5250 and did have Exchange in house for email. We have just moved to Office 365 Hosted Exchange. I'd like for users to be able to email scanned documents from the printer. Can anyone tell me how to set that on the printer. Any help is greatly appreciated.

Re: Scan to email Office 365

Jason — Mon, 14 Oct 2013 19:42:21 GMT

Hi laytoncy,

Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.

Re: Scan to email Office 365

laytoncy — Tue, 22 Oct 2013 11:50:42 GMT

Thanks for the reply and while I understand you don't support the imageRUNNER series I've found a solution and will leave it here for others if they come looking. I used the mx record address as the smtp server and it works fine to send email.