topic Re: no pages found error in Office Printers

no pages found error

matthewbullis — Mon, 29 Feb 2016 19:09:32 GMT

I am getting a "NO PAGES FOUND" error and have never received that before! I had to re-install my OS on my mac, but it is the same OS I had before [Snow Leopard 10.6.8]. Help!

Re: no pages found error

Tara_N — Mon, 29 Feb 2016 19:26:47 GMT

Hi matthewbullis!

To ensure the most accurate information is provided, we will need to know the printer model you are using.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: no pages found error

matthewbullis — Mon, 29 Feb 2016 19:30:37 GMT

Printer is a MB2320, bought it mid 2015

Re: no pages found error

matthewbullis — Mon, 29 Feb 2016 19:39:32 GMT

ALSO----

I have already completely deleted and reinstalled the drivers from the internet, does the exact same thing. I restarted both the computer and the printer numerous times 😞

Re: no pages found error

matthewbullis — Tue, 01 Mar 2016 19:04:45 GMT

Hey Tara!

Re: no pages found error

Patrick — Wed, 02 Mar 2016 14:37:24 GMT

When you get the "no pages found" error, is it during the installation, printing or scanning?

If this is something that you wish resolved quicker, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: no pages found error

matthewbullis — Fri, 04 Mar 2016 17:51:48 GMT

Hi Patrick,

It is only when I try to print a page. I hit print, the printer recognizes that something is being sent for a split second, then the print dialogue box on my computer shows "ERROR No pages found!"

Re: no pages found error

Michael — Fri, 04 Mar 2016 18:53:51 GMT

Hello.

The drivers may not have been installed correctly.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.