MB 2020 - Prints super slow suddenly

summerowens — Sun, 28 Feb 2016 23:02:24 GMT

Hi, I just got a new desktop computer. I went through the process of installing my Canon Maxify MB 2020. If I try to print anything it goes super slow. The setup said it was successful but the test page has been in the process of printing for over 5 minutes. With my other computer it was super fast. What is going on?

Print quality is set to standard and when I go into device manager to make sure the drivers are updated, Printers, doesn't show up. Only Print queues.

I've tried uninstalling and reinstalling twice now. I also tried all the troubleshooting suggestions in the manual for this problem but nothing is working. Help please?!?

Re: MB 2020 - Prints super slow suddenly

Patrick — Tue, 01 Mar 2016 16:29:01 GMT

Hi summerowens,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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MB 2020 - Prints super slow suddenly

Re: MB 2020 - Prints super slow suddenly