https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/163953#M3966 <P>Mu computer is W7 professional 32/64 bit</P> Wed, 10 Feb 2016 00:33:49 GMT lenanguyenvn 2016-02-10T00:33:49Z https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/111349#M1027 <P>I used to scan doc in PDF format with MF-4350d printer. However, today when I tried to scan it showed the message "please install a supported scanner, then restart tool-box"</P><P>&nbsp;</P><P>Please advise.</P><P>Thanks and Regards;</P><P>Lena</P> Sat, 23 Aug 2014 22:45:25 GMT https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/111349#M1027 lenanguyenvn 2014-08-23T22:45:25Z https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/111353#M1028 <P>Hi!<BR /><BR />To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A target="_blank" href="http://bit.ly/EmailCanon">http://bit.ly/EmailCanon</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Sat, 23 Aug 2014 22:56:40 GMT https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/111353#M1028 Jason 2014-08-23T22:56:40Z https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/163953#M3966 <P>Mu computer is W7 professional 32/64 bit</P> Wed, 10 Feb 2016 00:33:49 GMT https://community.usa.canon.com/t5/Office-Printers/Scan-in-PDF-formatI-have-a-Canon-MF4350d-with-Toolbox-4-9/m-p/163953#M3966 lenanguyenvn 2016-02-10T00:33:49Z