https://community.usa.canon.com/t5/Office-Printers/dr-3080-scanned-image-is-black/m-p/163171#M3785 <P>Hello,</P><P>&nbsp;</P><P>We have a canon dr 3080 scanner that seems to be scanning images that are completely black.</P><P>&nbsp;</P><P>The pages seemed to be scanned and prceed through the scnaner , but the image is black.</P><P>&nbsp;</P><P>We have tried replacing the upper scanning globe (terminology) from another dr 3080, but that did not change the image.</P><P>&nbsp;</P><P>Any ideas what might be causing this ?</P><P>&nbsp;</P><P>The drivers are ok, as we have another dr-3080 working that scans fine, but when we swap this unit in it's place , we see complletely black images being scanned.</P><P>&nbsp;</P><P>Any ideas ?</P><P>&nbsp;</P><P>Danny</P> Sun, 31 Jan 2016 22:39:57 GMT dmohar 2016-01-31T22:39:57Z https://community.usa.canon.com/t5/Office-Printers/dr-3080-scanned-image-is-black/m-p/163171#M3785 <P>Hello,</P><P>&nbsp;</P><P>We have a canon dr 3080 scanner that seems to be scanning images that are completely black.</P><P>&nbsp;</P><P>The pages seemed to be scanned and prceed through the scnaner , but the image is black.</P><P>&nbsp;</P><P>We have tried replacing the upper scanning globe (terminology) from another dr 3080, but that did not change the image.</P><P>&nbsp;</P><P>Any ideas what might be causing this ?</P><P>&nbsp;</P><P>The drivers are ok, as we have another dr-3080 working that scans fine, but when we swap this unit in it's place , we see complletely black images being scanned.</P><P>&nbsp;</P><P>Any ideas ?</P><P>&nbsp;</P><P>Danny</P> Sun, 31 Jan 2016 22:39:57 GMT https://community.usa.canon.com/t5/Office-Printers/dr-3080-scanned-image-is-black/m-p/163171#M3785 dmohar 2016-01-31T22:39:57Z