topic Re: How do I stop double sided or 2-sided printing on my Canon MF8300C in Office Printers

How do I stop double sided or 2-sided printing on my Canon MF8300C

frose530 — Thu, 16 Jan 2014 04:02:00 GMT

I saw some replies for another MF series printer, but the instructions did not make sense to me. I have gone through EVERY possible option in the print dialog boxes. I think this is something set on the printer itself somehow.

THe weird thing is that on my old computer with the same printer, I had an option in the Print dialog box for "Finishing." That allowed me to specify (and obviously I could save that setting in a preset). But, with my new computer and new download of the drivers, etc., "Finishing" is not on the drop down menu. I do see Basic (which someone mentioned in a post), but that doesn't deal with 2 sided printing.

Please help!!

Thanks,

Cameron

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

frose530 — Thu, 16 Jan 2014 04:10:39 GMT

And, I want to add that the menu on the computer says... 2 sided: OFF

I have checked the manual as well!!

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

Danny — Thu, 16 Jan 2014 04:11:05 GMT

Hi, Cameron!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

frose530 — Thu, 16 Jan 2014 04:32:14 GMT

Thanks for telling me how to call support. I will do that if this doesn't answer my question quickly enough.

I am using a Macbook Pro with OSX 10.9.1

Chrome browser

I am trying to print from MS Word documents mainly (Word for Mac 2011). I'm also printing Adobe PDF files.

Anything else that would be helpful to know?

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

Patrice — Sun, 19 Jan 2014 15:32:53 GMT

Hi Cameron.

Please follow the steps below to turn off 2-Sided printing and also save the 1-Sided option as a Preset::

Click [File], and then click [Print].
Click the drop-down arrow for [Copies & Pages], and then select [Layout].
Click the drop-down arrow for [2-sided], and then select [Off].
Click the "Presets" drop-down arrow and click "Save current setting as preset."
Name it "1-sided" or "Single-Sided" and verify that the imageCLASS MF8300 Series is the only printer selected.
Click "OK".
Print the document.

Now when you print other documents, select the "1-Sided" option in [Presets] to print single-sided documents.

I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666. Have a great day.

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

brettmil — Sun, 17 Jan 2016 02:24:35 GMT

HI, I did this, but the seting do not save, iy keeps happening. The printer will not print other than double sided...Its about time to dump this printer...its only a 150 dollar item...is there no way to fix this ?

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

Jason — Sun, 17 Jan 2016 03:21:52 GMT

Hi, brettmil.

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

brettmil — Sun, 17 Jan 2016 11:20:40 GMT

OSX El Capitan

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

mark310 — Thu, 21 Jan 2016 15:04:45 GMT

I'm having the same issue. The default setting being a 2 sided print is stupid. There seems to be no way to change this to make single sided the default. I love canon products and have a a lot of them that we use in my office. I agree with you on just dumping the printer and going with another since from what I have read on your post here from canon they don't have a fix to the problem. When they wrote the driver for these they made two sided the default without a work around.

Pretty much have had my fill. I have wasted countless hours trying to fix this issue and it has cost me more money in screwed up prints then the printer is worth.

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

jnwoody — Fri, 05 Feb 2016 19:04:34 GMT

I have an MF 6160.. love it overall, but now have the same double sided printing of documetns, and cannot turn it off. Have wasted a lot of paper, have to send documetns to my two other simple canon printers to get single sided. Been on phone twice for an hour with Canon, none of the changes work.. they don't seem to have a fix. The presets get overrun by the printer as it defaults to double sided. They said it was a Microsoft problem.

I have a Mac using OSX Yosemite v 10.10.5, use Chrome browser. I updated the Windows for Mac to the 2016 version, from the 2011 version.. same **bleep** double sided printing with both version. Canon, you have great printiers.. please get the fix together.. otherwis will have to trash this printer.

JNWe

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

gcervo — Wed, 24 Feb 2016 17:15:14 GMT

Guys - the two side printing on Macs is turned ON for some reason - it's odd. But there's a way to turn it off.

Here's the info:

Configure 1-Sided Printing Default for Mac Driver To Configure Mac driver to default to 1-sided printing

Open terminal. Type this and hit enter:

cupsctl WebInterface=yes

Then:

1) Open a browser window and type http://localhost:631

2) On the CUPS screen select the Administration tab

3) Click Manage Printers

4) Select the Canon device by IP address (or name if you can find it on the list)

5) Click Administration drop down box and select Set Default Options

6) Click General

7) Select 1-sided Printing from Print Style drop down box. Select Set Default Options (bottom of page)

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

marcorichard — Fri, 01 Apr 2016 18:05:53 GMT

Canon? ... WHAT IS THE PRINTER PERFERENCES CONTROL SUPREMACY LOGIC???

This is a Canon Engineering Design policy Flaw....

Canon technical support currently claims that the Print Driver has supremacy and you cannot edit the default print policy.

This is flawed... you have to allow the customer to optionally determine a default print policy ... so make it editable at the driver install level... and be the default at the system level for all users.... plus change the logic to make the physical printer preferences supreme.. If the customer sets the physical printer Registration, that cannot be overrode by the printer driver…

What is needed from Canon is the official design flow chart for supremacy of control of Duplex printing… & other printer preferences… & the logic behind Print driver vs physical printer preferences supremacy… with a challenge to that design policy decision & to allow the customer to control the default printer preferences.

The printer doesn’t obey turning off 2-sided printing at the printer… (A major design decision flaw by Canon engineering…)

I am MIS at a business where I purchased multiple Canon Imageclass LBP6780dn - duplex capable printers … Some for our shipping department to generate shipping papers, pick tickets, pack slips, Bill of Ladings, shipping Manifests, International shipping documents & FedEx/UPS Hazmat Shipping certification documents…

Hence the requirement to print single sided & DOT compliance Shipping Documents…

Physical Printer Registration Setting/ Preferences:

At the printer control panel or via the remote UI… System Manger Control Menu, Settings/Registration Preferences: Paper Source Menu … via Edit there is an option to set 2-sided settings on/off, via a check box & save…

Power Cycle the printer & re-verify that the 2-sided settings is off (uncheck)…

This is our example.

Issue: Print driver default profile (non-editable) supremacy

Default print driver profile…Supremacy overrides Physical Printer Registration Setting/ Preferences

OS: Microsoft Windows 7 & XP Professional …

Print Driver: Canon LBP6780/3580 UFR II drive…

Driver profile: … Default Settings; Finishing; Print Style: 2-sided Printing

Overrides the Physical Printer Registration Setting/ Preferences…

For each user’s login profile on every system where the print driver is installed requires changing away from the default print driver profile to a custom Canon print driver profile setting to select 1-sided printing…via their individual printing preferences setup…

This is an issue, because we use additionally multiple Citrix remote login sessions for access to different centrally published applications in a NON-AD environment… without a Windows policy hierarchy.

Even in this extremely inconvenience configuration, we are finding printing sometimes doesn’t obey the preference settings and revert to the default 2-side printing setting…

The results is a lack of certainty & control of the printing environment when using Canon printer products…

Canon? … WHAT IS THE CONTROL SUPREMACY LOGIC???

We also found a duplex Bug ... where when you select to print 2 copies of a single sided printout the printer prints the 2 copies on a single duplex printed sheet....

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

fantastic11 — Sat, 11 Jun 2016 15:59:59 GMT

THANK YOU. This solved my issue!

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

jnwoody — Sat, 11 Jun 2016 17:59:21 GMT

Thanks for helpiong solve a problem almost there.. The Canon Engineers should have left the user option availbale. When I get to the " General" option, my CUPS says " Double Sided" which I turned off. When I go to " Set Default" it wants an ID and password. I tried my desktop ID and Password.. it wants something else.. can you tell me what ID password it wants?

JNW

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

marcorichard — Sun, 12 Jun 2016 02:48:29 GMT

Admin
7654321

https://community.spiceworks.com/topic/72921-need-to-obtain-a-default-admin-password-for-a-canon-multifunction-printer

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

jnwoody — Sun, 12 Jun 2016 03:49:42 GMT

After you press " Set Default" it wants a login and password, tried several things none worked. said somehthign about a Kuderos? password.. how do you get that?

JNW

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

fantastic11 — Sat, 09 Jul 2016 14:38:21 GMT

As far as I can tell, it's your user account login info (at least on macOS)

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

Sedaray — Mon, 01 Aug 2016 06:18:26 GMT

i will try the terminal solution when I get back to the office - several hours of several days wasted with this problem. The solution we found was to open a browser email and print two pages of a long email - aol.com allows you to select single-sided/two-sided (canon print dialogue does not).

We print 2 pages single-sided and then in the print dialogue of the doc leave the print setting as "last used settings". If this is not changed we can print single-sided until someone tries double sided again.

On the printer (Canon D500) we have turned off double-sided, and in the print diaglogue "presets/layout/two-sided" is off, but this does not help.

OS X 10.11 El Capitain, Mac Pro.

Canon, please fix your software and release an update.

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

illyack — Mon, 12 Sep 2016 15:19:35 GMT

I know this is an old forum. But I came across this problem after purchasing new printers for our office. My problem is in windows 7. To make the print driver always print one side, search for "Print Managment" , open it. Go to the folder "All Printers". Right click the printer you want to change, go to "Set Printing Defaults", choose one sided. Hit apply, okay

Re: How do I stop double sided or 2-sided printing on my Canon MF8300C

shaikh — Thu, 13 Oct 2016 03:06:22 GMT

How to cappy two sides
in Canon MF4820d