https://community.usa.canon.com/t5/Office-Printers/5c20/m-p/162341#M3593 <P>Hi Kay16,</P><P>&nbsp;</P><P>To try and resolve the error, please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. &nbsp;If the error persists, the printer will require servicing. &nbsp;We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) to obtain your servicing options. &nbsp;There is no charge for this call.</P> Thu, 21 Jan 2016 11:24:15 GMT Ramona 2016-01-21T11:24:15Z https://community.usa.canon.com/t5/Office-Printers/5c20/m-p/162053#M3508 <P>How may I clear a 5c20 error on MX860?</P> Mon, 18 Jan 2016 13:05:03 GMT https://community.usa.canon.com/t5/Office-Printers/5c20/m-p/162053#M3508 Kay16 2016-01-18T13:05:03Z https://community.usa.canon.com/t5/Office-Printers/5c20/m-p/162341#M3593 <P>Hi Kay16,</P><P>&nbsp;</P><P>To try and resolve the error, please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. &nbsp;If the error persists, the printer will require servicing. &nbsp;We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) to obtain your servicing options. &nbsp;There is no charge for this call.</P> Thu, 21 Jan 2016 11:24:15 GMT https://community.usa.canon.com/t5/Office-Printers/5c20/m-p/162341#M3593 Ramona 2016-01-21T11:24:15Z