topic Re: my Pixma MX922 shows error 5200. in Office Printers

my Pixma MX922 shows error 5200.

drcode2 — Mon, 30 Nov 2015 15:01:37 GMT

I found 3 empty tanks and replaced them. curiously, we never saw a notification of low ink, just saw the odd color output and got the error when i checked from the menu.

so all the tanks are good, tried a reset procedure i found on youtube - didn't clear. I unplugged the printer for several hours, plugged back in, error returns. The printer has been working well as a wi-fi connected printer for over a year.

What can i do to clear this situation?

Re: my Pixma MX922 shows error 5200.

Michael — Wed, 02 Dec 2015 14:31:13 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: my Pixma MX922 shows error 5200.

jpdemers — Wed, 20 Jan 2016 18:14:07 GMT

Same issue with an MX-700 - inks went dry, no warnings. I think the ink leaked out, since the black cart was relatively new. There is no "contact us" link, so whoever is posting that advice (if it is a person at all) might be wondering why business is slow.