topic Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug in Office Printers

Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoughts?

gthag — Mon, 13 May 2013 03:29:03 GMT

Just bought Canon MX922 printer and having some trouble at setup with MP-101 paper fitting into cassette. Seems too wide to fit in. Am I having spatial orientation issues or is this something others have noted? Thanks

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

Karl1 — Wed, 15 May 2013 01:40:02 GMT

Hi gthag,

The cassette is designed specifically for plain paper. When using Matte or Glossy photo paper, please use the rear tray for pritning.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

hgovenor — Thu, 13 Jun 2013 14:19:55 GMT

The set up instructions specify to load the MP-101 paper into the lower cassette. Neither the MP-101 paper nor plain paper seem to fit between the right/left paper guides in this cassette. ??

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

hgovenor — Thu, 13 Jun 2013 14:36:41 GMT

I just did the same thing - The "lower" cassette has two parts - see if you can pull another drawer out below the one you tried - the paper does fit in there... the upper one will just fit envelopes it seems. Stealthy lower drawer!

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

madhatter — Wed, 04 Dec 2013 08:46:17 GMT

Ok. It's nice to know tha lots of other people have this problem loading plain paper. But WHY?

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

bg19 — Fri, 17 Jan 2014 22:55:32 GMT

I had the same problem, just open the lower cassette, then open the paper guides on the side and one in the front, then you load with the paper they provide

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

scherer4 — Fri, 24 Jan 2014 05:49:33 GMT

I am afraid to try to pull anything out. Will you just send us a book, with the directions in it. This is worse than trying to apply for health insurance.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

mpinard — Tue, 03 Jun 2014 02:28:20 GMT

There are two 'lower' trays. For a first time user setting up the printer it easy to pull out the top lower tray which

is for printing CD's.

Lift the printer slightly from the side to pull out the very bottom tray and the mp101 paper for print head alignment will fit.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

mnikkidiaz — Tue, 22 Jul 2014 20:23:07 GMT

Thank you! You saved me!!!

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

traceylynne02 — Mon, 28 Dec 2015 16:05:17 GMT

I've found the lower tray , but the test page keeps coming back with error code 1008

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

svete — Mon, 15 Feb 2016 22:29:41 GMT

Thanks for this! My printer is in the bottom of a buffet cabinet, and I thought I had the lower tray out...but there was one lower yet.

Thanks again.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

pegfishr — Tue, 19 Apr 2016 21:17:40 GMT

I have lower cassette but it's not wide enough for normal paper. It's the only one I see. Where is the other one???

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

Houstonpaintguy — Thu, 21 Jul 2016 03:51:43 GMT

Try the deck below the one that doesnt fit. There are two decks.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

keithhawk — Mon, 26 Dec 2016 19:02:21 GMT

YES!!! Thank you for making me aware of the lower drawer! Nothing about that in the directions.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

RRWineGuy — Fri, 06 Jan 2017 22:11:02 GMT

The instructions that are supplied with the printer are inadequate in this section. There are two trays to remove. That is not shown on the prinred diagrams. Users must pull out the bottom tray to complete this task.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

VenomousElk — Sun, 08 Jan 2017 00:40:21 GMT

I had this same problem aswell, until I realized the illistration in the itructions was different than the tray I kept pulling out. Thats when I went into detective mode and researched what was going on, thankfully I found this fourm and read through it. I should hope that on future models they add extra instructions dictating the second tray.

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

sdvega2 — Thu, 09 Mar 2017 05:22:27 GMT

Awesome!! Thank you!!

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

triplebrook — Mon, 14 Aug 2017 19:27:52 GMT

Where is "rear tray" on the MX922 for printing on matte photo paper?

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

Jason — Mon, 14 Aug 2017 19:58:27 GMT

Hi triplebrook,

Check out the following link for more information on the two paper trays and how to load different types of paper: http://Canon.us/rupr

Hope this helps!

Re: Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoug

velvagolden — Sat, 26 Aug 2017 06:26:32 GMT

I would not have been able to figure this out had I not found this forum; so first - thnak you all!

the instructions are not just inadequate, they are deliberately misleading; I agree with the poster who asked "why?" I'm sure the Canon company does not care but for what it's worth, there has to be a terribly incompetent legion of workers there, because this kind of incompetence does not come without some real effort at **bleep**ing things up