topic Re: Maxify GX1020 - White Lines won't go away in Office Printers

Maxify GX1020 - White Lines won't go away

2poodles — Sun, 23 Aug 2026 13:25:31 GMT

I have done Clean Ink Heads, Deep Clean Ink Heads (multiply times on both!), Clean roller and Clean Plate and I'm still getting while lines through colored print about 1/2 apart down the entire page. How do I fix this?

Re: Maxify GX1020 - White Lines won't go away

DerrickL — Sun, 23 Aug 2026 21:37:49 GMT

Perform a manual head alignment, here are the instructions.

https://support.usa.canon.com/kb/s/article/ART183956

Re: Maxify GX1020 - White Lines won't go away

2poodles — Mon, 24 Aug 2026 02:25:55 GMT

Derriek,

I did what you suggested and it didn't work. Any other suggestions, please.

2poodles_0-1787538324618.jpeg

Re: Maxify GX1020 - White Lines won't go away

DerrickL — Mon, 24 Aug 2026 14:29:53 GMT

The only other thing is to perform an auto alignment, sometimes it does better than the manual one. If that does clear the white lines, then a print head replacement may be your best bet. It is not expensive. It is available from Canon Shop: https://www.usa.canon.com/shop/p/ch-g2-color-print-head?msclkid=05790e7bc97517188d2c64f79c4d886b&gclsrc=ds&gad_source=7&gad_campaignid=19569731666

Re: Maxify GX1020 - White Lines won't go away

DerrickL — Mon, 24 Aug 2026 16:49:08 GMT

I meant to say, if the auto alignment does NOT clear the white lines a print head replacement is your best bet.