topic Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer in Office Printers

imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 19:52:57 GMT

No able to get get new compuiter reconizes I have tried everthing since I bought new window 11 computer. Thius printer worked fine on old windows 11 computer after I plugged in and setup.. I have worked many hours and watche dmany videos and i ama t a loss to get printer tobe reconized and set up and prin on new computer. I have downloaded drivers several times but keep getting same error message fille LBP6030_v2111_wp-USEN/bootup/steup already exists. overwrite file? It won't let me oeverwrite file to run Win ZIP.. hate windows 11..please assist.

when I llok for printers in printers and scanners it says printer wasn"t listed not able to enter new device manuallu.. Why is this so difficult?

Re: Image Class LPB6030w printer problem with new windows 11 computer

shadowsports — Sat, 15 Aug 2026 17:14:09 GMT

Greetings,

My experience with Windows 11 is different than yours. While different than 10, It can be tamed and works fine.

I need you to confirm the following. Is your new Windows 11 computer Intel/AMD based or Snapdragon based (windows ARM) This is the CPU type in your new computer.

It sounds like you are connecting your printer via USB. Is that correct? Please confirm for us.

I'll provide more details, next steps once you answer the above questions.

Re: Image Class LPB6030w printer problem with new windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 17:25:12 GMT

yes AMD based and USB for printer

Re: Image Class LPB6030w printer problem with new windows 11 computer

shadowsports — Sat, 15 Aug 2026 20:19:06 GMT

Greetings ,

Thank you. Very helpful.

You need to run the printer's installation utility before connecting the printer. Connecting it first can result in problems. This is true of many USB peripherals.

At this point sounds like you have multiple failed attempts to install. You will need to start over, To be successful, I recommend you start from a clean slate.

Start by disconnecting the USB cable from your computer. Now navigate to Bluetooth and Peripherals under Settings. Now select Printers and remove all instances of your printer. (Failed attempts) If present.

Now under settings, select Apps from the navigation pane. Uninstall all Canon software. You can also do this under Programs and Features in Control Panel. Close the dialogue when complete.

important, now restart your system.

Once you are back on your desktop, open a web browser and visit the support portal for your printer. Here is a link for your convenience.

https://www.usa.canon.com/support/p/imageclass-lbp6030w?srsltid=AfmBOoojXD2jUga962fUeVUW3Ex3HxoUrYPy1FQvBwPj3l3wHSBjTlyV

Select downloads, software and drivers, Windows 11. The file that you referenced above is correct for USB Installation. Here is a link so you can download a fresh copy.

https://pdisp01.c-wss.com/gdl/WWUFORedirectEulaTarget.do?id=MDEwMDAxMDU3NzAyMDEtMDU=&cmp=ABR&eulalang=EN

When you run the download, if it detects that you have already installed it previously, you'll receive a prompt letting you know that it's going to overwrite the existing file. Go ahead and say yes.

The file should run automatically but if it doesn't, go ahead and execute it. It will be in your downloads folder and the name might be followed by a (1). Do not connect the printer to an available USB port on your computer until prompted to do so by the utility. The printer should be connected directly to a USB port on your motherboard. Do not use a hub, auxiliary port or an adapter. The utility will prompt you to connect your printer. You can do so when prompted.

You're 6030w should now be installed and ready for use.

If you have any problems or questions let us know.

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 21:59:56 GMT

Thnak you. there is no Canon app that is installed and there is printed that shows up under printers and scanners. But when I try to pry, it says Canon LBP6030w class driver Pused error 2 documents waiting.. when I try to download drivers the same error message comes not allowing winzip to extract. is there a way to delete the driver.

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Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 22:00:53 GMT

this is very difficult

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 22:03:53 GMT

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Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 22:04:34 GMT

it does not allow me to overwrite the file

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sat, 15 Aug 2026 22:06:59 GMT

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Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

shadowsports — Sun, 16 Aug 2026 00:23:48 GMT

Greetings,

While your efforts are commendable, let's work through it step by step.

You can't use the Add Printer dialogue because the printer is not connected. You will not use the Add printer feature. If you have reconnected it before running the utility you aren't following the steps provided. Please review them.

Your computer believes the printer is present which is why it appears with two stuck documents in its queue. This will prevent you from performing the installation procedure.

To clear the print queue, look at your keyboard, press and hold the Windows key and tap "R" (Win+R). The Windows key is near the bottom of your keyboard to the left of your spacebar.

This will bring up the Run dialogue. In the Run dialogue type Services and press enter. The Services applet will open. Scroll down the list until you see the Print Spooler service.

Right-click on the entry and select Stop from the context menu. Wait a few moments and right click again. Now select Start from the context menu. This should remove the orphaned jobs stuck in the print queue.

Now that the print queue is empty, the printer. Instance that exists should now be gone.

Review the list of installed printeers and apps and ensure no instances of the printer remain and that all Canon software has been uninstalled. You said you didn't see anything previously but please double check. Restart your system again.

You should now be able to run the Installation utility and select yes when it prompts you to overwrite.

Here are the instructions from the installers readme file.

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sun, 16 Aug 2026 01:27:14 GMT

appreciate your help but this is nightmare. it won't let me delete the driver package.

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Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sun, 16 Aug 2026 01:28:52 GMT

I am lost. Can Canon do remote support to solve problem

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

shadowsports — Sun, 16 Aug 2026 20:16:14 GMT

Seems you've got your system into a unstable state. It might be a result of multiple failed installation attempts. Search for system restore and see if you can revert the system to a point in time prior to the printer installation.

FYI Canon Support does not do remote support on users computers.

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sun, 16 Aug 2026 22:09:40 GMT

tryed system restore,, did not work , sound like this printer is compitable with windows 11 system.. maybe to best to buy a cheap printer. This one I have was only $89.. I have changed printer over 30 years and never had this problem before. I have always plugged in whatever the printer was in and it worked . Why in age of AI in 2026 does this happen. I never did anything different as I had done in past exept this system would not recognize he printer. so I downloaded the drivers and now I have all these issues. Windows 11 could certainly do better in this advanced age ot tech.. very disappointed.. maybe it is simply a poorly dessigned printer with faulty software to under perform as sold.. it is a mystery to me

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

toddtaffeta — Sun, 16 Aug 2026 22:10:08 GMT

Thank you for your help

Re: imageCLASS LPB6030w Trouble printing on new Windows 11 computer

shadowsports — Sun, 16 Aug 2026 22:31:35 GMT

Good thinking you tried system restore. 👍.

What a tangled up mess. Other ideas for you to try...

Open the Task Manager.... Processes dialogue (tab) and look for the Canon printer driver. See if you can right click and kill the task.

If no joy, look at this. Select the Windows 10 tab and use the download troubleshooter button. Although this was written for Windows 10, I know it works under Windows 11 too.

Fix problems that block programs from being installed or removed | Microsoft Support https://share.google/lMdyzgRtXPUfPvUJC

If you look at the steps on the Windows 11 tab, you'll see it's basically many of the things that I had already recommended during our back and forth.

You're certainly resourceful sir. I don't know that I would reset my system, but that would likely correct the problem. Unfortunately though you would have to reinstall all of your apps and programs. Happy to try and help. We're just here to support one another. 🙂