topic Re: Printer frozen during update in Office Printers

imageCLASS LBP122dw frozen during update

Geo55 — Wed, 13 May 2026 22:46:15 GMT

LBP122dw printer froze during update, cannot escape, connected USB, downloaded Canon application for Windows and update. Started program, shows no printer connected. How do I resolve this? Thanks..

Re: Printer frozen during update

DerrickL — Wed, 13 May 2026 21:09:36 GMT

If updating the driver does not resolve the issue, try reinstalling the printer:

Remove the Printer:
- Go to Start > Settings > Bluetooth & devices > Printers & scanners.
- Select your printer and choose Remove device.
- Open Control panel go to programs and features, uninstall Canon drivers.
- Reinstall printer using the master setup driver here: https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMjE1NTA0&cmp=ABR&lang=EN
Add the Printer Again:
- Restart your computer.
- Allow Windows to detect and install the printer.
- Go back to printers and scanners and see if your printer now appears.
- Print a test page

Re: Printer frozen during update

Geo55 — Wed, 13 May 2026 22:39:40 GMT

Tried this multiple times. The printer does not appear anywhere...