topic Re: imageCLASS MF3010 Scanner not showing on Windows 11 in Office Printers

imageCLASS MF3010 Scanner not showing on Windows 11

ggori — Mon, 04 May 2026 20:10:08 GMT

I just bought and installed a Canon MF3010. It works fine as far as printing, I also have an MF260 Series at another location.
My windows settings shows both printers/scanners. The MF260 shows the "Scanner settings" and was scannning OK.
The MF3010 does NOT show the "Scanner settings".
The help from Windows says: "Not all scanners are compatible with Windows protected print mode. To see if a scanner is compatible with Windows protected print mode, see Mopria certified products."
However, I do NOT have Windows Protected Mode.
When I start the windows Scan application, it finds the MF260, but not the MF3010.

What to do?

Re: imageCLASS MF3010 Scanner not showing on Windows 11

donaldolsen — Thu, 07 May 2026 06:25:49 GMT

It seems only the print driver has been installed. Try download and install the full MF3010 scanner/MF Toolbox from Canon and the Windows scan should detect it.

Re: imageCLASS MF3010 Scanner not showing on Windows 11

ggori — Thu, 07 May 2026 14:43:39 GMT

Thanks. After downloading the driver AND removing the other printer, I could start the scanner.

Re: imageCLASS MF3010 Scanner not showing on Windows 11

donaldolsen — Sat, 09 May 2026 07:15:02 GMT

great