topic Re: Needing help connecting my ImageClass MF455dw with my new computer in Office Printers

New computer doesn't see my imageCLASS MF455dw

Coffee_jg — Tue, 10 Feb 2026 14:41:58 GMT

Hello,

Could use some help on this one.

Currently using Canon ImageClass MF455dw printer scanner. I got a new computer and I'm working to connect the new computer with ImageClass MF455dw printer scanner. . With my previous/older computer, I was able to use the printer/scanner screen to go to Scan > Computer > and my computer would show up and I could scan directly to my computer. My new computer is not showing up and for the life of me I can't remember how I connect the two. Is there anyone that would be able to assist? Thank you.

Re: Needing help connecting my ImageClass MF455dw with my new computer

shadowsports — Sun, 08 Feb 2026 14:52:50 GMT

Greetings,

The printer supports 4 connection methods. Three are capable of Scan to PC. Please let us know the following:

What operating system version and build are you using the printer with?

How is your printer connected and to what?

For printing and scanning you need to install 2 drivers. However, i just noticed that driver downloads are missing from the the product's support portal.

https://www.usa.canon.com/support/p/imageclass-mf455dw

Im sure this is temporary. I'll reach out to the web services team and let them know.

Thanks,