topic Re: imageCLASS MF273dw lines on paper in Office Printers

imageCLASS MF273dw lines on paper

AEGISolutions — Wed, 04 Feb 2026 21:02:31 GMT

The printer has begun printing smears down the left side of the paper - like a bad drum or pick-up. I've gone through the maintenance cleaning option. Canon doesn't answer the support number (convenient it is the only warranty option), so i figured I would try here.

Re: imageCLASS MF273dw lines on paper

shadowsports — Thu, 05 Feb 2026 01:54:50 GMT

Greetings,

If I may ask, what number are you calling?

To see the support options for your device, please log in to your MyCanon Acct and register your device. You will be presented with your support options.

https://myprofile.americas.canon.com/us/signin

Re: imageCLASS MF273dw lines on paper

AEGISolutions — Thu, 05 Feb 2026 19:11:02 GMT

I don't mind at all. I have an account and the device is registered. Below is all the info I am given when I jump through all the hoops to get to: https://myprofile.americas.canon.com/us/startRequest. I called the number and got tired of the hold music after about an hour. If you know of a way to actually get support, please share.
-------------------------------

Product Repair

For Support and Service, please contact us at the number below to speak to one of our highly trained staff:

Canon Customer Support Center

Hours:	Monday - Friday 9:00am - 8:00pm ET, excluding Holidays
Phone:	1-800-OK-CANON (toll free) 1-800-652-2666
TDD:	1-866-251-3752 (toll free)

Re: imageCLASS MF273dw lines on paper

aschane — Wed, 11 Feb 2026 02:36:32 GMT

I just posted my problem with the image CLASS MF753Cdw II, with streaks. Sounds similar to yours. The support person, after an hour wait, helped me do the maintenance cleaning. Without any error messages, he said they would send me a replacement starter black toner, which I received and did not solve problem. I will have to call support again tomorrow. These are the 2 numbers for support I used, if you didn't have them. I purchased the Canon CarePAL for added warranty. Support: 888-237-8289 and 800-652-2666.