topic Re: ImageClass MF216N Printer Will Print But Won't Scan in Office Printers

ImageClass MF216N Printer Will Print But Won't Scan

SauderHH — Mon, 13 Jan 2025 15:47:31 GMT

I am having some issues with a MF216N printer. It is connected via USB to a Windows 11 desktop and will scan just fine. However when I attempt to scan something and select computer it displays "Connect the Computer". I did notice under the printer it says "Driver is Unavailable".

Things I have tried:

1) I have manually downloaded the latest driver UFR II/UFRII LT V4 Printer Driver V7.1.2 from

https://www.usa.canon.com/support/p/imageclass-mf216n?srsltid=AfmBOorMZu8Mm_Mpaq4VA-BABpUEEeyQ7pY4CaeGWm_c7pPiaKa79g0p

and installed it through the wizard, but the error persists. The driver listed under printer properties is Canon UFR II B/W Class Driver.

2) Using a different USB cable and USB port

3) Removing and Adding the printer again

Re: ImageClass MF216N Printer Will Print But Won't Scan

PCW — Sat, 15 Feb 2025 03:28:22 GMT

I'm in the same boat with the same printer, except I'm going via the network. Any success on your side?

Paul

Re: ImageClass MF216N Printer Will Print But Won't Scan

Hector — Wed, 28 Jan 2026 16:08:03 GMT

Hello,

It looks like we do ot have an installer for the scanner driver for Windows 11 on the site and the MF216N has been retired. In this situation, you can try selecting Windows 10 from our support site when you are at the driver's page and you can try downloading [Windows 32bit] imageCLASS MF217w/MF216n/MF212w MFDrivers (UFR II / FAX / ScanGear) from the list.