GX 2020 Cannot change default password

tomscot2 — Tue, 27 Jan 2026 01:01:24 GMT

I have a GX2020. I have been unable to change the default password. I cannot find a menu item on the printer to change it. Furthermore the Remote UI does not permit logging in until I change the Default Password.

I am having communication error during faxing that I hope to fix by logging in to the Remote UI

Re: GX 2020 Cannot change default password

shadowsports — Tue, 27 Jan 2026 02:25:33 GMT

Greetings,

Typically the default administrator password on the GX2020 is the printer's serial number which is located on a sticker on the back or bottom of the unit.

If that doesn't work you can try the word "canon" for both the username and password.

Printer Settings: Administrator Password Settings - GX2020 https://share.google/wuTRdHvSFGoxNTzWk

If these don't work it might be best to contact Canon support since the password used can depend on the printer's date of manufacture.

MyCanon

https://myprofile.americas.canon.com/us/signin

Canon Support

1-800-652-2666

topic Re: GX 2020 Cannot change default password in Office Printers

GX 2020 Cannot change default password

Re: GX 2020 Cannot change default password