topic Re: MAXIFY GX3020 ink issue in Office Printers

MAXIFY GX3020 blue is not printing at all

DLDT — Tue, 02 Dec 2025 14:29:45 GMT

I have a cannon Maxify GX 3020 and the blue is not printing at all, even though we refilled it. I did all the factory recommending cleanings but nothing works. The nozzle check pattern is also completely blank for the blue as well. Can I take this apart myself to see if the cartridge is misaligned? If so, are their instructions?

Re: MAXIFY GX3020 ink issue

jrhoffman75 — Mon, 01 Dec 2025 19:32:16 GMT

@DLDT wrote:

I have a cannon Maxify GX 3020 and the blue is not printing at all, even though we refilled it. I did all the factory recommending cleanings but nothing works. The nozzle check pattern is also completely blank for the blue as well. Can I take this apart myself to see if the cartridge is misaligned? If so, are their instructions?

Sounds like head is clogged. Did you try a cleaning/deep cleaning process? It would be in the driver.

Re: MAXIFY GX3020 ink issue

DLDT — Mon, 01 Dec 2025 22:11:14 GMT

Thanks John, we did and it still doesn't work. Before we bring it in for repair, I thought I would try it myself if there are instructions on how to open it up.

Re: MAXIFY GX3020 ink issue

jrhoffman75 — Tue, 02 Dec 2025 00:20:48 GMT

Did you try calling Canon support 1-800-OK-CANON

Re: MAXIFY GX3020 ink issue

DLDT — Tue, 02 Dec 2025 01:02:50 GMT

I have not! Thanks for the recommendation. Fingers crossed!