https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF628Cw-Unable-to-scan-error-unable-to-communicate/m-p/576723#M30201 <P>I have a Canon Color ImageClass MF628CW.&nbsp; The scanner is not working.&nbsp; I received a message on my laptop that scanner is unable to communicate.&nbsp; I called Canon but was informed that the Canon Color ImageClass MF628CW has phone support.&nbsp; Have anyone else experience the same issue?&nbsp; If so, how did you fix it?</P> Wed, 26 Nov 2025 15:29:49 GMT chaschris 2025-11-26T15:29:49Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF628Cw-Unable-to-scan-error-unable-to-communicate/m-p/576723#M30201 <P>I have a Canon Color ImageClass MF628CW.&nbsp; The scanner is not working.&nbsp; I received a message on my laptop that scanner is unable to communicate.&nbsp; I called Canon but was informed that the Canon Color ImageClass MF628CW has phone support.&nbsp; Have anyone else experience the same issue?&nbsp; If so, how did you fix it?</P> Wed, 26 Nov 2025 15:29:49 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF628Cw-Unable-to-scan-error-unable-to-communicate/m-p/576723#M30201 chaschris 2025-11-26T15:29:49Z