https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF654Cdw-won-t-connect-to-an-older-MAC-Mini/m-p/574873#M30127 <P>We have a MF654CDW printer on a Windows Server 2008 R2 print server on a network.<BR />A user is running a MAC Mini (late 2014).&nbsp; The printer was working fine until yesterday. It no longer works.&nbsp;</P> <P>Error message shows, "Unable to communicate with the printer at this time.&nbsp; Unable to connect to (Printer IP) due to an error. Would you still like to create the printer".</P> <P>I can ping the printer from the MAC.&nbsp; I can also ping the print server from the MAC.</P> <P>I've tried updating the print drivers on the MAC.&nbsp; I can't seem to find a way to update or even add the MAC drivers for this printer to the print server.</P> <P>I've removed and readded the printer to the MAC a few times. It does nothing to fix the issue.</P> <P>Not sure what else to try.&nbsp; My gut tells me it probably has something to do with the age of both OSs, the MAC and the Win Server 2008.&nbsp; Does anyone have any ideas, suggestions?&nbsp;<BR />Thanks!</P> Thu, 13 Nov 2025 13:18:47 GMT RF_TIWI 2025-11-13T13:18:47Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF654Cdw-won-t-connect-to-an-older-MAC-Mini/m-p/574873#M30127 <P>We have a MF654CDW printer on a Windows Server 2008 R2 print server on a network.<BR />A user is running a MAC Mini (late 2014).&nbsp; The printer was working fine until yesterday. It no longer works.&nbsp;</P> <P>Error message shows, "Unable to communicate with the printer at this time.&nbsp; Unable to connect to (Printer IP) due to an error. Would you still like to create the printer".</P> <P>I can ping the printer from the MAC.&nbsp; I can also ping the print server from the MAC.</P> <P>I've tried updating the print drivers on the MAC.&nbsp; I can't seem to find a way to update or even add the MAC drivers for this printer to the print server.</P> <P>I've removed and readded the printer to the MAC a few times. It does nothing to fix the issue.</P> <P>Not sure what else to try.&nbsp; My gut tells me it probably has something to do with the age of both OSs, the MAC and the Win Server 2008.&nbsp; Does anyone have any ideas, suggestions?&nbsp;<BR />Thanks!</P> Thu, 13 Nov 2025 13:18:47 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF654Cdw-won-t-connect-to-an-older-MAC-Mini/m-p/574873#M30127 RF_TIWI 2025-11-13T13:18:47Z