topic imageCLASS MF731Cdw Can't get scanner to work (even though printer works) in Office Printers

imageCLASS MF731Cdw Can't get scanner to work (even though printer works)

pharstad — Thu, 30 Oct 2025 12:21:00 GMT

The scanner on my Color ImageClass MF731Cdw does not work, even though I downloaded the driver and the printer works fine. I am using a Mac with Sequoia 15.6.1

When I go to the Canon MF Toolbox on my Mac, it says "No available scanner found".

If this is no longer supported, then why does the printer work fine with the downloaded driver, but the scanner doesn't? What are my options if there is no way to get this driver to work with the scanner?

Re: imageCLASS MF731Cdw Can't get scanner to work (even though printer works)

valderman — Fri, 31 Oct 2025 16:31:51 GMT

I too am having the same issue; however, my scanner won't even connect. I have removed and reinstalled the printer, but the scanner will not connect. OS 15.6.1 (24G90)

Re: imageCLASS MF731Cdw Can't get scanner to work (even though printer works)

pharstad — Tue, 04 Nov 2025 21:47:27 GMT

I have received no other responses, so I just posted a new post, also in scanners, in case you want to reply there.