topic Re: MF753Cdw Will NOT print grey boxes on design in Office Printers

imageCLASS MF753Cdw Will NOT print grey boxes on design

titus44 — Sun, 12 Oct 2025 19:11:38 GMT

We are trying to print a design that has grey boxes behind text. No matter what setting, PDF or PNG, etc. The grey boxes will not print. Regardless of the program used. Any suggestions?

Re: MF753Cdw Will NOT print grey boxes on design

shadowsports — Thu, 13 Mar 2025 15:45:31 GMT

Greetings,

If the doc is not confidential or proprietary, please post a link to it and I will troubleshoot on my 656.

Re: MF753Cdw Will NOT print grey boxes on design

titus44 — Thu, 13 Mar 2025 15:52:59 GMT

Great. Thank you! https://drive.google.com/file/d/1OQ2Ge8tiv4vBX3MNWJ-NxU23xzg0rrNZ/view?usp=drive_link

Re: MF753Cdw Will NOT print grey boxes on design

shadowsports — Thu, 13 Mar 2025 16:48:07 GMT

Greetings,

I get the gray boxes behind each property and testimonial. I printed from Microsoft Edge. You did a very nice job on the flyer.

Let me dig through the driver. Its probably in there.

Re: MF753Cdw Will NOT print grey boxes on design

titus44 — Thu, 13 Mar 2025 16:57:24 GMT

I am on a Mac. FYI THANK YOU

Re: MF753Cdw Will NOT print grey boxes on design

shadowsports — Thu, 13 Mar 2025 17:44:30 GMT

Greetings,

Do you have the full featured Canon Drivers installed? Look for an option to enable printing background colors or images in the printer driver. I believe its under Print Options.

Re: MF753Cdw Will NOT print grey boxes on design

jnezzy — Fri, 10 Oct 2025 20:16:30 GMT

Did you find a solution for this? I have an MF8380CDW that also doesn't print grey boxes from my Mac - no matter what I do with settings or which app I use. I have the latest driver from Canon for my Mac too (10.11.13). Note that if I print the same document from Windows (running in Parallels on my Mac), it DOES print the gray background. So, it seems to be an issue with the Mac driver.