topic Re: MF242DW Error Code 301-001 in Office Printers

MF242DW Error Code 301-001

DesireGood — Tue, 28 Mar 2023 15:51:16 GMT

Hello, I have an error I am trying to resolve. If it involves replacing the "Main Controller Board", then I'd like to know how to go about understanding that option better. Thank you.

I found the following answer on Just Answer. It's the same error except, my model is the MF242DW (https://www.justanswer.com/printers/bbo7u-e301-001-canon-image-class-mf21bn-days-no-idea.html😞

---------------------------------------------------------------------------

Code

E301-0001

Description

Insufficient light intensity in shading

Remedy

When the same error repeatedly occurs after several times of turning the power OFF/ON, execute the following remedies.
(1) Check the connection of Flat Cable between Main Controller Board (J5) and Contact Sensor.
(2) Replace the Flat Cable between Main Controller Board (J5) and Contact Sensor.
(3) Replace the Contact Sensor.
(4) Replace the Main Controller Board.

---------------------------------------------------------------------------

Re: MF242DW Error Code 301-001

Hector — Tue, 11 Apr 2023 19:55:21 GMT

Hello DesireGood,

That error would mean the printer needs service if turning the printer off and on did not clear the code. You can log into your MyCanon account to check for any available service options. For replacement parts, you can contact our parts team at 1-866-481-2569.

Re: MF242DW Error Code 301-001

DesireGood — Tue, 11 Apr 2023 21:57:31 GMT

OK. Thanks. 🙂

So the Remedy I first posted about taking things apart and reassembling them ... is that a viable option as well - to try - or not recommended, etc. ?

Re: MF242DW Error Code 301-001

wendygoerl — Sat, 27 Sep 2025 03:52:33 GMT

Same issue, here, but an MF3010. The CIS moves thru its warm-up, but after cycling its colors, won't proceed to a scan.