topic Re: imageCLASS MF644Cdw stop/reset button not working in Office Printers

imageCLASS MF644Cdw stop/reset button not working

AltF4 — Tue, 10 Dec 2024 04:26:14 GMT

Either the button doesn't work, or I'm doing something else wrong. I am trying to print in black, but my yellow ink is low and won't let me print anything until it is replaced. I researched it and multiple sources, including the official Canon website, said that if I hold the stop/reset button down for 5-7 seconds it will disable the ink detection function and remove the error message, this did not work. I tried factory resetting the printer and updating the firmware and neither worked.

Re: imageCLASS MF644Cdw stop/reset button not working

DoOmnimaga — Fri, 21 Mar 2025 19:22:30 GMT

I have the same problem with my Pixma TS3325

Re: imageCLASS MF644Cdw stop/reset button not working

Hector — Wed, 24 Sep 2025 15:12:20 GMT

Hello,

The steps that work with our ink-based printers would be different than a model that uses toner cartridges. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1.What specific toner cartridge message do you get on the printer's display screen when you try to print?