MF656cdw color cartridge states not inserted correctly

21centurychiro — Tue, 19 Nov 2024 18:48:18 GMT

I changed the black cartridge and now it wont print and is saying all the colored ones are inserted incorrectly. We have tried taking all of them out and putting them back in with no luck. #MF656cdw

Re: MF656cdw color cartridge states not inserted correctly

Hector — Wed, 03 Sep 2025 16:57:32 GMT

Hello,

If the issue began after replacing the toner, it looks like there might be an issue with the new cartridge. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What model toner cartridge did you load into the printer?

2.If you load the old toner cartridges, do you get the same error or what happens?

topic Re: MF656cdw color cartridge states not inserted correctly in Office Printers

MF656cdw color cartridge states not inserted correctly

Re: MF656cdw color cartridge states not inserted correctly