topic Re: Cannon MF650c Series: Instructions needed to set up scan to email function in Office Printers

Cannon MF650c Series: Instructions needed to set up scan to email function

Anonymous — Tue, 27 May 2025 14:19:32 GMT

We just bought this printer and I need help with setting up the scan to email function (specifically gmail and hotmail). What's a good resource for that? One that has a step by step would be wonderful with all the pieces for these types of emails.

Thank you

Re: Cannon MF650c Series

shadowsports — Mon, 26 May 2025 15:46:42 GMT

Greetings,

It looks like this post was created above, then the user deleted their profile on the community.

I'm using Gmail for Scan to Email on my 644 and 656.

Is this something you still need assistance with?

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

dlupisella — Sun, 31 Aug 2025 05:40:31 GMT

I am not the OP but I am having an issue with my MF650C and using smtp.gmail.com to scan to email. Here are my settings and I have generated an app password in Gmail but I keep getting the error message.

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

shadowsports — Sun, 31 Aug 2025 11:00:44 GMT

Greetings,

What port are you using? Use 587.

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

shadowsports — Sun, 31 Aug 2025 12:20:16 GMT

I should have probably asked how your printer is connected and to what?

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

dlupisella — Sun, 31 Aug 2025 17:43:21 GMT

That was it! I didn't think about the port being set in another area. Thank you!

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

dlupisella — Sun, 31 Aug 2025 17:47:24 GMT

Oh wait. I spoke too soon. The test SMTP connection was successful but I just tried to do a scan to email and get the 839 error about SMTP auth.

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

shadowsports — Sun, 31 Aug 2025 18:03:01 GMT

Greetings ,

839 is an authentication error. Email address or password. If you entered your 16 digit app password with dashes, remove them.

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

dlupisella — Sun, 31 Aug 2025 18:57:47 GMT

Oh my goodness. I didn't even read the message from Google when I created the app pass and realized it say 16 character password but included spaces. Why in the world would they include spaces?

Anyway, that resolved it. Thank you again, @shadowsports!

Re: Cannon MF650c Series: Instructions needed to set up scan to email function

shadowsports — Sun, 31 Aug 2025 19:08:23 GMT

Greetings,

Glad I could help. ‌🙂‌ Enjoy the printer.