topic Re: Need to reset Canon MF465dw in Office Printers

Need to reset Canon MF465dw

NLV82 — Mon, 28 Oct 2024 14:11:03 GMT

I was trying to scan something and it kept telling me I couldn't email it without being logged into the UI account. I had never used it before, so spent about 10 minutes trying to figure out how to access it. By that point I was frustrated and when I finally found it and it asked me to put in my new login information I did it without paying too much attention. I must have had a typo because now what I thought I entered won't work and neither will the factory default. Is there an easy way to just put it back to the factory settings so I can redo it? Everywhere I look they tell you to call and I've been on hold forever. It feels like something that should be relatively easy to reset but I can't find the information online anywhere for this model. This is a home printer so the fact that I need to do all of this just to scan a document is crazy to me. If anyone knows of a way to remove the need for manager settings that would be amazing too.

Thanks!!!

#mf465dw

Re: Need to reset Canon MF465dw

Frustration1 — Mon, 02 Dec 2024 18:32:07 GMT

I have this problem with my office MF455DW. It reset and now I need a system manager id and password and 7...1 doesn't work. Neither does the password I had assigned to it and won't respond to any Ping etc. Rebooted several times. Most annoying.

#mf455dw

Re: Need to reset Canon MF465dw

Stephen — Mon, 02 Dec 2024 19:30:10 GMT

Welcome to the Canon Community!

The Community isn't intended for immediate assistance. If your question is urgent, please call 800-652-2666 to speak with support.

If you're outside the USA, please click HERE for support options.

Re: Need to reset Canon MF465dw

Hector — Wed, 20 Aug 2025 16:09:58 GMT

Hello,

If you need to reset the system manager ID and PIN, you will need to contact support over the phone at 1-800-652-2666. Our agents would be happy to walk you through the process of resetting the Pin and ID.