topic Re: Stuck in "copy" mode in Office Printers

Stuck in "copy" mode

BernieS — Thu, 15 Oct 2015 15:34:58 GMT

Canon Pixma MX700 won't get out of copy mode, so I can't print at all. MacBook Pro, OS-X

Re: Stuck in "copy" mode

Crista — Thu, 15 Oct 2015 15:46:10 GMT

Hi BernieS!

To have a better understanding of your issue, please let everyone know what version of Mac OS X you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

Re: Stuck in "copy" mode

BernieS — Thu, 15 Oct 2015 15:48:00 GMT

I am running OS-X El Capitan but problem preceeds this installation.

Re: Stuck in "copy" mode

jrhoffman75 — Thu, 15 Oct 2015 21:46:03 GMT

Try shutting down, unplug power, press power button and then let it sit over night.

I don't know if this will fix it, but it should totally remove all stored power from the printer and wipe out any stored instructions.

Re: Stuck in "copy" mode

mopar43 — Wed, 09 Dec 2015 02:34:46 GMT

Solved.

I had the same problem. Turned it on and off. Unplugged it. No dice.

Looked at data cable and noticed it went to wireless modem (one unit).

We recently had a lot of trouble on Black Friday day after Thanksgiving with our

network at home. So I just unplugged the modem and restarted it and the

stuck copy mode disappeared and the MX700 returned to its normal state.

Give it a try!