topic Re: 220 ink cartridge empties before 221 in Office Printers

220 ink cartridge empties before 221

hyepriestess — Mon, 30 Nov 2015 18:09:55 GMT

re MX870: the 220 ink cartridge is used up before the 221. i have several extra 221 black cartidges from the "color pack" purchases, but have to keep buying the 220... something's wrong with this. what can i do?

Re: 220 ink cartridge empties before 221

Michael — Wed, 02 Dec 2015 14:30:27 GMT

Hello.

The 220 Black tank is used when printing standard text documents on plain paper. The 221 dye based black tank is only used when printing on photo paper.

If additional assistance is needed with the ink tanks, find more help at Contact Us.

Re: 220 ink cartridge empties before 221

hyepriestess — Tue, 08 Dec 2015 22:43:02 GMT

how does the machine know what kind of paper i'm printing on?