https://community.usa.canon.com/t5/Office-Printers/i-SENSYS-MF4320d-Error-Use-Current-Size-Yes-or-No-Load-Correct/m-p/560429#M29217 <P><BR />Welcome to The Canon Community, and thank you for your inquiry!<BR /><BR />We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.<BR /><BR />If you live outside the United States, please <SPAN><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer">C</A><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer">LICK</A><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer"> HERE</A></SPAN> and select your country or region for your support needs.<BR /><BR />You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.</P> Fri, 18 Jul 2025 14:35:20 GMT Arthur 2025-07-18T14:35:20Z https://community.usa.canon.com/t5/Office-Printers/i-SENSYS-MF4320d-Error-Use-Current-Size-Yes-or-No-Load-Correct/m-p/559290#M28491 <P><SPAN class=""><SPAN class=""><SPAN class="">Hello everyone and thank you for accepting me in this community! I need a little help! I have a Canon i-SENSYS MF4320d printer, which worked flawlessly until a few months ago. Here's what happens: Regardless of whether I print from the computer or directly from the scanner (so it's not a driver problem!), after the first printed sheet it comes out 3-4 blank sheets, then the message "USE CURRENT SIZE(YES OR NO),LOAD CORRECT PAPER CASSETTE A4" appears on the display, and the red error indicator light flashes intermittently until I cancel the job.</SPAN></SPAN><SPAN class=""><SPAN class=""> I suspected the paper sensors (PS801-PS804) and in the end, I changed them all, but the problem persists. The electronic boards seem to be ok, the measured voltages are good.</SPAN></SPAN><SPAN class=""><SPAN class=""> I thought it might be a software (firmware) error, but I only found one for the closest model, MF4350d. Anyway, I unzipped the flash from the PCB, read it and saved it in a .BIN file.</SPAN></SPAN> <SPAN class=""><SPAN class="">And even for the MF4350d model, if I tried to update it, I would have to install Microsoft XP, because it doesn't work on Windows 7 and 10. Can someone help me with some advice, thank you very much!</SPAN></SPAN></SPAN></P> Thu, 17 Jul 2025 02:37:14 GMT https://community.usa.canon.com/t5/Office-Printers/i-SENSYS-MF4320d-Error-Use-Current-Size-Yes-or-No-Load-Correct/m-p/559290#M28491 lidan 2025-07-17T02:37:14Z https://community.usa.canon.com/t5/Office-Printers/i-SENSYS-MF4320d-Error-Use-Current-Size-Yes-or-No-Load-Correct/m-p/560429#M29217 <P><BR />Welcome to The Canon Community, and thank you for your inquiry!<BR /><BR />We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.<BR /><BR />If you live outside the United States, please <SPAN><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer">C</A><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer">LICK</A><A href="http://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer"> HERE</A></SPAN> and select your country or region for your support needs.<BR /><BR />You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.</P> Fri, 18 Jul 2025 14:35:20 GMT https://community.usa.canon.com/t5/Office-Printers/i-SENSYS-MF4320d-Error-Use-Current-Size-Yes-or-No-Load-Correct/m-p/560429#M29217 Arthur 2025-07-18T14:35:20Z