topic Re: I receive an error code of 5,157,69 when trying to scan using my MX922 all-in-one. in Office Printers

I receive an error code of 5,157,69 when trying to scan using my MX922 all-in-one.

skeating — Sun, 29 Nov 2015 20:58:33 GMT

I receive an error code of 5.157,69 when trying to scan using my MX922 all-in-one. I am able to print and copy. Cannot scan. I found a thred suggesting someone use microsoft paint to scan - that worked for me. However I'd like a solution rather than a work around. Any ideas?

I am on windows 10.

Thanks.

Susan

Re: I receive an error code of 5,157,69 when trying to scan using my MX922 all-in-one.

Michael — Wed, 02 Dec 2015 13:18:55 GMT

Hello.

Is any other information included with the error when you are unable to scan?

If immediate assistance is needed, find more help at Contact Us.

Re: I receive an error code of 5,157,69 when trying to scan using my MX922 all-in-one.

kguckenberger — Sat, 01 Jun 2019 12:36:09 GMT

Hey, I'm having the same problem. Did you solve yours??