topic Re: imageCLASS MF642CDW paper-out light on when machine has paper in Office Printers

imageCLASS MF642CDW paper-out light on when machine has paper

GBalch11 — Fri, 04 Jul 2025 21:21:17 GMT

My Canon imageclass printer (MF642CDW) says it is out of paper, meaning that the orange light blinks; however, it is full of paper. What could be wrong?

Re: imageCLASS MF642CDW paper-out light on when machine has paper

shadowsports — Sat, 05 Jul 2025 03:08:59 GMT

Greetings,

Please confirm what you're seeing is a paper out error and not a jam.

Please ensure you haven't overfilled the paper drawer. Remove it completely and check for any stuck or loose (torn) paper corners or jams in the feeder mechanism. You may.need a flashlight and you might need to move it near the edge of a desk so you can see up underneath. Look for anything that is obviously bent or misaligned. Remove half of the paper you have installed in a drawer and insert it back into the machine carefully ensuring proper alignment.

If none of this helps.

Your MF642Cdw has a 3 yr warranty directly from Canon. If you are within the warranty period, please register your printer in your my Canon account and contact support.

MyCanon https://share.google/VuvYfb13wSXEu6KxP

Re: imageCLASS MF642CDW paper-out light on when machine has paper

GBalch11 — Sat, 05 Jul 2025 20:21:22 GMT

Hi! Thank you for your thoughtful response. The paper setting was set to Paper Plain 2, while the actual paper was Paper Plain 1. Thus, I reset the the paper setting, and now it works like a charm.

Re: imageCLASS MF642CDW paper-out light on when machine has paper

shadowsports — Sun, 06 Jul 2025 00:56:26 GMT

Thanks for posting your reply and solution. Glad you figured it out.