https://community.usa.canon.com/t5/Office-Printers/mg5422-scanner-is-not-working-It-is-linked-to-my-desktop-via-usb/m-p/31751#M268 <P>I recently purchased an mg5422 but the scanner is not working. It is linked to my desktop via usb. it prints fine, copies great,it just doesnt scan. What is the solution?</P> Thu, 27 Jun 2013 21:57:07 GMT Ramscape 2013-06-27T21:57:07Z https://community.usa.canon.com/t5/Office-Printers/mg5422-scanner-is-not-working-It-is-linked-to-my-desktop-via-usb/m-p/31751#M268 <P>I recently purchased an mg5422 but the scanner is not working. It is linked to my desktop via usb. it prints fine, copies great,it just doesnt scan. What is the solution?</P> Thu, 27 Jun 2013 21:57:07 GMT https://community.usa.canon.com/t5/Office-Printers/mg5422-scanner-is-not-working-It-is-linked-to-my-desktop-via-usb/m-p/31751#M268 Ramscape 2013-06-27T21:57:07Z https://community.usa.canon.com/t5/Office-Printers/mg5422-scanner-is-not-working-It-is-linked-to-my-desktop-via-usb/m-p/32065#M272 <P>Hi Ramscape,</P><P>&nbsp;</P><P>In order for us to assist with this issue we will need more information.&nbsp; Please let us know what version of Windows or Mac you are using.&nbsp; Also, please let us know what exactly happens when you try to scan.&nbsp; IF you receive an error, please let us know the exact wording of the error.</P> Mon, 01 Jul 2013 00:08:42 GMT https://community.usa.canon.com/t5/Office-Printers/mg5422-scanner-is-not-working-It-is-linked-to-my-desktop-via-usb/m-p/32065#M272 Karl1 2013-07-01T00:08:42Z