topic Re: imageCLASS LBP622Cdw printing blank pages in Office Printers

imageCLASS LBP622Cdw printing blank pages

laurasb — Fri, 15 Dec 2023 23:21:58 GMT

My canon lbp622c/623c is printing blank pages. I have cleaned, replaced ALL cartridges, updated software, etc and it is still printing blank pages. It goes through the entire cycle and spits out a blank page. It also recently doesn't pull from the tray (no paper error) so I have to manually scroll to the full tray of paper. Any suggestions besides buying a new printer? It is only 2 years old and I just spent a mint buying new cartridges.

Re: imageCLASS LBP622Cdw printing blank pages

ssprenge — Sat, 20 Jul 2024 18:01:44 GMT

I'm having the exact same issue. Why hasn't anybody responded to this? Any hints about what to try?

Re: imageCLASS LBP622Cdw printing blank pages

Hector — Wed, 27 Nov 2024 16:59:28 GMT

Hello,

The issue looks like the printer needs service or there is a driver/communication issue with the computer.

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1.What version of the Mac or Windows operating system are you using on your computer?

2. Are you able to print any reports from the operation panel of the printer using the steps in the link HERE?

3. When you get the blank prints, do you get any errors on your computer or the printer's display screen?

Re: imageCLASS LBP622Cdw printing blank pages

One-Handed — Wed, 04 Dec 2024 22:43:09 GMT

I'm having the exact same issue with one caveat. I have to tell it which paper source to use and then it reports that it has started printing my selected file and I hear it pull the paper but all I get is a kicked out totally blank sheet of paper with no errors reported on the Printer or on the PC. Ever since I've had this printer, I have been unable to get it to automatically print a job. It usually gives a No Paper error (but not always) and just sits there humming away until I switch the paper source at which time it prints my file from the queue. This time nothing but blank page time and again no matter how many times I try and that is without error indications anywhere.

Re: imageCLASS LBP622Cdw printing blank pages

Hector — Wed, 14 May 2025 17:44:23 GMT

Hello,

If the issue is sporadic and the message changes, it will usually be due to the paper size and type that is selected in the program that you are printing. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?

2. What size and type of paper are you trying to print on?

3. What program are you printing from?