topic Re: imageCLASS MF414dw - unable to print in Office Printers

imageCLASS MF414dw - unable to print

kschmithabrtx — Thu, 08 May 2025 11:59:59 GMT

I have been trying to print documents wirelessly to my printer. However, when I send to printer, the document in the Print Queue says error, but there is not identification of what the error is. The printer does not display an error.

My husband is able to send documents from his phone to the printer, but I cannot from my laptop.

Kris

Re: MF414dw unable to print

Hector — Wed, 07 May 2025 17:39:38 GMT

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?

2. Are you connecting via USB or is it over a network?

Re: imageCLASS MF414dw - unable to print

Hector — Wed, 14 May 2025 16:48:22 GMT

Hello,

1. What version of the Mac or Windows operating system are you using on your computer?

2 Are you connecting via USB or is it over a network?