topic Re: MF632Cdw Toner Spots in Office Printers

imageCLASS MF632Cdw - Toner Spots

pgmerik — Tue, 22 Apr 2025 12:51:09 GMT

I LOVE THIS PRINTER; however I just started getting toner spots in MAGENTA color. I have now immediately changed the toner cartridge, but the spots continue. Can you please forward the proper steps for cleaning the items that I need to clean on my model as was done in another stream for a different Cannon model.

THANKS

Erik

Re: MF632Cdw Toner Spots

Patrice — Fri, 13 Sep 2019 19:27:42 GMT

Hi pgmerik.

It is recommended that you perform a fixing unit cleaning and transfer belt cleaning.

Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed.

To clean the fixing assembly, you need plain A4 or Letter size paper. Set the paper in the paper drawer or multi-purpose tray before performing the following procedure. Loading Paper in the Paper Drawer Loading Paper in the Multi-Purpose Tray

NOTE
Cleaning consumes the toner cartridge. Make sure that there is sufficient toner cartridge remaining beforehand. Checking the Amount Remaining in the Toner Cartridges

1. Select <Menu> in the Home screen.

2. Select <Adjustment/Maintenance> <Maintenance>.

3. Select <Clean Fixing Assembly>.

4. Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK>

5. Select <Start>.

Cleaning starts. When a message appears notifying that cleaning is complete, press to return to the Home screen.

Transfer Belt

To clean the transfer belt, perform the following procedure. Note that you cannot clean the transfer belt when the machine has documents waiting to be printed.

1. Select <Menu> in the Home screen.

2. Select <Adjustment/Maintenance> <Maintenance>.

3. Select <Clean ITB>.

4. Select <Start>.

Cleaning starts. When a message appears stating that cleaning is complete, press to return to the Home screen.

If the issue is not resolved with the cleanings, then please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: MF632Cdw Toner Spots

pgmerik — Sun, 15 Sep 2019 23:09:54 GMT

New cartridge and these cleaning steps WORKED!!!

Thanks

Erik

Re: MF632Cdw Toner Spots

kre8withkristin — Thu, 03 Mar 2022 01:15:28 GMT

I have tried this so many times and it says cannot cleaning fixing assemble or ITB why? I am following the directions

Re: MF632Cdw Toner Spots

dmaynard — Thu, 01 Dec 2022 20:07:02 GMT

Same here. "could not perform cleaning"

Re: MF632Cdw Toner Spots

ted939 — Mon, 13 Jan 2025 21:22:12 GMT

I'm having the same problem on my MF632Cdw laser printer, but the magenta is big horizontal streaking of magenta bands. Anyone know what to do about that?

Re: MF632Cdw Toner Spots

ted939 — Mon, 13 Jan 2025 21:27:12 GMT

Those maintenance steps did not help clear up the magenta streaks/banding on my My MF632Cdw laser printer. Anyone know what to do about that?

Re: MF632Cdw Toner Spots

charles-miller — Tue, 22 Apr 2025 12:50:00 GMT

For any streaks / banding it's recommended to change the toner cartridge. Hopefully your using real Canon toner. I believe if the cartridge is fairly new and causing issues Canon will give you credit (at least they should)