topic Re: Canon MF650C series- stops printing at 20% toner/ink in Office Printers

Canon MF650C series- stops printing at 20% toner/ink

SdxMx — Tue, 15 Apr 2025 16:41:19 GMT

Does anyone know how to successfully override this issue?

My Canon MF650C series does not have a "maintenance" tab in printer settings for me to disable the low toner message, and refuses to print when my toner reaches 20%.

On top of this, there appears to not even be setting ON the printer itself that lets me override the problem.

This is very frustrating-- since I paid 100% of the cost to buy the ink cartridge, and Canon's configuration is set up to only allow me to use 80% of the ink I paid for...?

Having 20% of my ink left is not only plenty to complete most of my print jobs-- but the printer not even sending documents to the queue when it reaches 20 percent is a hinderance to my workflow.

Thanks!

Re: Canon MF650C series- stops printing at 20% toner/ink

Danny — Tue, 15 Apr 2025 16:43:43 GMT

Thanks for joining the conversation, SdxMx!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MF650C series. The model number should appear on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon MF650C series- stops printing at 20% toner/ink

SdxMx — Tue, 15 Apr 2025 17:05:48 GMT

I figured out a work-around...

I uninstalled the Toner Status app, and in Device Management on the printer itself chose options to not be notified when the toner goes low. These actions seem to have fixed the issue; Thank you.

Re: Canon MF650C series- stops printing at 20% toner/ink

shadowsports — Tue, 15 Apr 2025 18:32:01 GMT

Greetings,

That is the solution I would have recommended. However, I was waiting for you to tell us the actual model of your device. Not just the series. Seems you have it solved.

Re: Canon MF650C series- stops printing at 20% toner/ink

SpawnyWhippet — Thu, 08 Jan 2026 01:43:01 GMT

Does not work for me. There is no Toner Status app on my PC. Also there is no option on the MF650C printer itself, or in Printer options on the PC to disable low ink notifications. My only workaround at the moment is to print from my iphone instead.

Re: Canon MF650C series- stops printing at 20% toner/ink

shadowsports — Thu, 08 Jan 2026 13:45:26 GMT

Greetings ,

Although you have piggybacked onto another user's solved topic, I'm sure I can help you figure out a solution. What is the model of your printer?