https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF644Cdw-prints-but-will-not-scan-on-Win-10/m-p/541465#M26155 <P>First the printer is not three years old and the color cartridges were barely used -&nbsp; perhaps only three or four time - the printer says the color cartridges are at&nbsp;"end of life" - I have been able to shut off the printer checking cartridge status - but now the printer prints but will not scan to my PC or laptop. Drivers are current.&nbsp; At the moment I don't have three hundred US dollars to buy new cartridges that likely will never be used only to age out again.&nbsp; I have searched what to do to get the printer to scan - I have unplugged it and plugged it back in. It is hard wire connected to my LAN.&nbsp; I removed the LAN cable and plugged it back in - since it prints there is an active connection.&nbsp; I have tried resetting it with the red circle with upside down triangle inside on the printer display - but that does nothing - no response when holding it for five seconds or longer. I can also no longer get to the home menu. That button does not respond. I don't know what else to do. I could by a new printer for what these color cartridges will cost.&nbsp; Any help would be appreciated. Thank you!</P> Wed, 26 Mar 2025 19:37:30 GMT 1775 2025-03-26T19:37:30Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF644Cdw-prints-but-will-not-scan-on-Win-10/m-p/541465#M26155 <P>First the printer is not three years old and the color cartridges were barely used -&nbsp; perhaps only three or four time - the printer says the color cartridges are at&nbsp;"end of life" - I have been able to shut off the printer checking cartridge status - but now the printer prints but will not scan to my PC or laptop. Drivers are current.&nbsp; At the moment I don't have three hundred US dollars to buy new cartridges that likely will never be used only to age out again.&nbsp; I have searched what to do to get the printer to scan - I have unplugged it and plugged it back in. It is hard wire connected to my LAN.&nbsp; I removed the LAN cable and plugged it back in - since it prints there is an active connection.&nbsp; I have tried resetting it with the red circle with upside down triangle inside on the printer display - but that does nothing - no response when holding it for five seconds or longer. I can also no longer get to the home menu. That button does not respond. I don't know what else to do. I could by a new printer for what these color cartridges will cost.&nbsp; Any help would be appreciated. Thank you!</P> Wed, 26 Mar 2025 19:37:30 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF644Cdw-prints-but-will-not-scan-on-Win-10/m-p/541465#M26155 1775 2025-03-26T19:37:30Z