topic Re: Help to factory reset a MF416DW (Problem Solved) in Office Printers

Help to factory reset a MF416DW

ET198 — Tue, 16 Feb 2021 20:56:22 GMT

Hello, I have an imageclass MF416DW but I have lost it's System Manager ID and PIN. Though the General Mode(requires no password), I can see my System Manager ID is Admin, but I tried all of my PIN including the detaulf 7654321 and none of them worked. When I tried to go to System Management Settings under printer Menu, it still asks me for System Manager ID and PIN. It seems there is no way to factory reset it after losing the System Manager ID and PIN.

What can I do to reset it?

Thank you!

Re: Help to factory reset a MF416DW (Problem Solved)

ET198 — Tue, 16 Feb 2021 21:20:28 GMT

Problem Solved

After 1 hour waiting on the support line, I was instructed to first turn off the printer, press and hold 4 on the keypad, then turn on the printer. And then magically I can reset all it's settings under Menu. I wish this is on the user menu.

Thank you customer support!

Re: Help to factory reset a MF416DW

pcros69 — Wed, 25 Jan 2023 01:13:16 GMT

This didn't work on mine. It is darn near impossible to locate any customer support from Canon.

Re: Help to factory reset a MF416DW (Problem Solved)

Hope123 — Wed, 19 Mar 2025 19:52:36 GMT

Which key pad was it? I have a MF 632cdw and have the same issue. Thanks.

Re: Help to factory reset a MF416DW (Problem Solved)

shadowsports — Wed, 19 Mar 2025 23:33:40 GMT

Hi Hope123,

This topic is years old, and for another model printer than your Canon product. For your printer you will need to contact Canon Support for Remote UI / System Manager ID / PIN reset. Their number is 1-800-652-2666