https://community.usa.canon.com/t5/Office-Printers/MAXIFY-MB2720-Error-code-5501/m-p/536953#M25760 <P>Hello, I need help.&nbsp; My printer is showing support code 5501 on my Maxify 2720.&nbsp; Problem is, it was a gift so I don't have the receipt, or purchase date.&nbsp; So of course we turned it off and on, canceled the printing job.&nbsp; We open the door to the printer, but it won't move over for us to see what's going on.&nbsp; We put in a new cartridge, but for some reason it's not reading it.&nbsp; Before anyone asks yes it's Cannon brand, no it's not a 3rd party cartridge.&nbsp; Any help would be appreciated.&nbsp;&nbsp;</P> Fri, 28 Feb 2025 02:54:38 GMT lizzy3162001 2025-02-28T02:54:38Z https://community.usa.canon.com/t5/Office-Printers/MAXIFY-MB2720-Error-code-5501/m-p/536953#M25760 <P>Hello, I need help.&nbsp; My printer is showing support code 5501 on my Maxify 2720.&nbsp; Problem is, it was a gift so I don't have the receipt, or purchase date.&nbsp; So of course we turned it off and on, canceled the printing job.&nbsp; We open the door to the printer, but it won't move over for us to see what's going on.&nbsp; We put in a new cartridge, but for some reason it's not reading it.&nbsp; Before anyone asks yes it's Cannon brand, no it's not a 3rd party cartridge.&nbsp; Any help would be appreciated.&nbsp;&nbsp;</P> Fri, 28 Feb 2025 02:54:38 GMT https://community.usa.canon.com/t5/Office-Printers/MAXIFY-MB2720-Error-code-5501/m-p/536953#M25760 lizzy3162001 2025-02-28T02:54:38Z