topic Re: Canon GX6060 (doesn't print if screen off) in Office Printers

Canon GX6060 (doesn't print if screen off)

serenitea — Wed, 26 Feb 2025 07:12:36 GMT

Will only print if the screen is on. WTF?

Connected via LAN. Tried to remove power save features and keep screen lock off.

Still same problem.

Help - this is so strange and frustrating!

Re: Canon GX6060 (doesn't print if screen off)

Stephen — Wed, 26 Feb 2025 13:54:49 GMT

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

Re: Canon GX6060 (doesn't print if screen off)

Arthur — Fri, 28 Feb 2025 15:26:12 GMT

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please C LICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.