topic Re: Unable to clear print queue on MF753Cdw in Office Printers

Unable to clear print queue on MF753Cdw

marypryor33 — Fri, 21 Feb 2025 00:01:46 GMT

I have a MF753Cdw printer. Lately, I have noticed that documents are staying in the print queue EVEN AFTER THEY PRINT. See screenshot below . . . all of these documents have already printed. I have tried the option to "cancel jobs," but they just show up with endless message of "deleting, sent to printer, in queue" (second screenshot below). I have also rebooted & powered off the printer. I am using a DellXPS8940 desktop computer with Windows 11 Pro. Thanks in advance for your help.

Re: Unable to clear print queue on MF753Cdw

mreg — Sun, 23 Feb 2025 19:04:08 GMT

Windows is notorious for print queue issues. If the printing went properly, the problem is not likely the printer. Have you tried restarting Windows to clear the queue?

Re: Unable to clear print queue on MF753Cdw

marypryor33 — Sun, 23 Feb 2025 19:07:52 GMT

Thanks for the response. I have rebooted the PC a couple of times (as well as the printer). Is that something different than re-starting Windows?

Re: Unable to clear print queue on MF753Cdw

mreg — Sun, 23 Feb 2025 22:25:56 GMT

No that's it. I use a Mac now, but recall having continual problems with stuffed up Windows print queues. I'm sorry I have no other solution for you. Maybe someone else will chime in.