topic Re: imageCLASS MF455dw Scanner will not connect to my computer in Office Printers

imageCLASS MF455dw Scanner will not connect to my computer

Tammy9 — Thu, 30 Jan 2025 21:49:42 GMT

Have a new MF455dw printer / scanner and the while the scanner worked when I set it up, it will not connect to the computer today. I have reinstalled the drivers, have an active remove UI panel open. CANNOT GET SUPPORT anywhere for guidance. Can anyone offer suggestions?

Re: imageCLASS MF455dw Scanner will not connect to my computer

shadowsports — Thu, 30 Jan 2025 23:40:02 GMT

Greetings,

Can you please share the operating system (version and build) you're using the printer with? Also, how is the printer connected and to what?

Re: imageCLASS MF455dw Scanner will not connect to my computer

Tammy9 — Fri, 31 Jan 2025 03:08:36 GMT

Hello. My operating system is Windows 11 and my printer/scanner and laptop are using wifi.

I appreciate you taking the time to respond.
Tammy