topic Re: MF656CDW continually says load paper in Office Printers

MF656CDW continually says load paper

BBelnap — Thu, 30 Jan 2025 16:37:17 GMT

I have a relatively new MF656CDW that continually asks to load paper. The paper tray is full, I've checked the feed rollers, too.

How can I fix this?

Re: MF656CDW continually says load paper

shadowsports — Thu, 30 Jan 2025 17:04:27 GMT

Greetings,

This behavior can occur if the default paper registration is changed or set to a source where no paper is loaded. This can be done on the printer or in the printer driver.

See the following for more help.

https://oip.manual.canon/USRMA-6621-zz-SSM-650-enUS/contents/devu-basicope-papers_pset-psize_ptype.html

Re: MF656CDW continually says load paper

BBelnap — Thu, 30 Jan 2025 17:28:03 GMT

Thanks for the response, but that's not the cause.

I have 2 sources, the paper tray and the manual feed. The paper tray is the default, and the default paper type is LTR/Plain 2 and has been since the original configuration.

What's the next step

Thanks

Re: MF656CDW continually says load paper

JohnA2 — Sun, 09 Feb 2025 02:37:08 GMT

If you find a solution to this, let me know. I have the same exact problem on a new MF656.

Re: MF656CDW continually says load paper

danspiral — Wed, 06 Aug 2025 16:18:23 GMT

Me too. Asks every time and is really annoying. Makes the printer not worth the trouble. I interrupt every single job and is absolutely a make-or-break failure.

Re: MF656CDW continually says load paper

shadowsports — Wed, 06 Aug 2025 19:41:16 GMT

Greetings,

There are three places (potentially) where paper types can be specified. This can be on the printer, in the printer driver or in the application you're printing from. If you are consistently asked to load paper then a mismatch exists.

If you visit the link I posted above you can see how to register the Paper Source automatically for the job or function.

The workflow has to be consistent in the printer settings, in the printer driver and the paper type that's registered for the drawer or source.

If you are not comfortable with this process I suggest you contact Canon Support. They will be happy to walk you through the set up.

1-800-652-2666