topic windows 10, Canon imageclass MF4880dw, problem with the MF toolbox in Office Printers

windows 10, Canon imageclass MF4880dw, problem with the MF toolbox

jade1620 — Mon, 02 Nov 2015 18:28:44 GMT

Hi, my MF toolbox is sending me an error message stating that there is no scanner selected, please select a scanner ! I have windows 10 on this pc, I have been using the Canon Imageclass MF 4880dw unit & toolbox for several months now without a problem, recently I started to receive the error message mentioned above, I have tried all the recommended fixes 100X to no avail, I have uninstalled, restarted, deleted all traces of both the print drivers and toolbox yet I still get the same message when i try to use the MF toolbox

Please advise

Re: windows 10, Canon imageclass MF4880dw, problem with the MF toolbox

sferrell615 — Fri, 19 Feb 2016 02:18:23 GMT

it's not just you.

a reboot 'should' fix it as there is a 'limitation' that canon is aware of. some have reported that adding the mf toolbox to their firewall rule has fixed it. some have reported re-installing the driver has fixed it. some have reported messing with the windows services fixed it.

http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/m-p/164671/highlight/false#M4006

http://community.usa.canon.com/t5/Office-Printers/MF4450-and-Windows-10-Impossible/td-p/147451